Simple per-door pricing.
You pay per door — the one unit that maps to your work — month-to-month by default, with a free trial and no sales call to get started. Two plans, both per-door: non-profits pay the Non-Profit rate — HOAs included — and everyone else is on Pro. That's the whole pricing model, and it's all on this page.
Month-to-month by default. No sales call to get started.
Two doors into the same product.
Same software underneath, two ways to pay for it. Which plan you're on comes down to one thing: non-profits — HOAs and condo associations included — get the discounted Non-Profit rate. Everyone else, rental operators and management companies, is on Pro. Neither is a lesser version of Arbor Lane; it's the same product either way.
$1.50 per door / month
No minimum.
For non-profits — and homeowner and condo associations qualify, even though most aren't 501(c)(3)s. Being a community association is enough; we don't ask for tax paperwork. It's the same full product at a lower price, because of who you are. No floor to clear, so a small board pays for the doors it actually has.
Included: dues collection, governing-document storage, violation tracking, motions and elections and online voting, maintenance, messaging, signing, the resident directory, and the native apps — the whole job. White-label and a custom domain are the one Pro-only extra; an association that wants its own brand simply picks Pro.
$2.50 per door / month — $2.00 per door at 200+ doors
$20 / month minimum.
For rental operators and management companies. The standard rate. Once you're past 200 doors it steps down to $2.00 per door, so growing your book lowers your rate instead of raising it. White-label and your own custom domain come included — not a top-tier upsell.
Included: rent collection, leasing and signing, maintenance, owner reporting, budgets and vendors and banking in one ledger, messaging, the resident directory, the native apps — and white-label + custom domain on every Pro plan.
Not sure which is you? Categories — rental, management, HOA — are about who you are and which modules fit. Plans are only about the rate: an HOA gets the non-profit rate, everyone else is on Pro. See which describes you · Why we bill per door
You pay per door, not per seat.
A door is a unit or a home — the thing the work actually happens to. You pay for the doors you run, and that's it. No per-seat fee that goes up every time you add someone to the team, no module list to decode where the price climbs as you turn features on. The whole product is on, and the price tracks the one number that maps to your work: how many doors you're responsible for.
That's also why a bigger operation pays less per door, not more — past 200 doors the Pro rate steps down to $2.00. Software that charges per seat punishes you for hiring; per-door pricing doesn't notice how many people log in.
The whole job, on either plan.
Both plans are the full product — the difference is the rate, never the feature set. Every plan includes:
- Maintenance with AI triage and drafted replies — a ticket read, sorted, and half-answered before you open it.
- Payments rent or dues with autopay, through Stripe.
- Documents leases and governing documents in one place.
- Messaging announcements and resident messaging.
- Signing a lease, a covenant, a consent, finished from a phone in minutes.
- Directory the households and the people who live there.
- Native apps iOS and Android, for operators, techs, and residents.
For associations, governance and violations come curated in: motions, elections, online voting, and violation tracking from notice to resolved.
On Pro, white-label and a custom domain come included — the app wears your name, on your domain.
The questions that come up.
- What's a "door"?
- A door is a single unit or home — the thing the work happens to. You pay per door for the doors you run. It's the unit that maps to your work, which is why we bill on it instead of per seat or per feature. More on that on the per-door page.
- Which plan am I on?
- If you're a homeowner or condo association, you're on the Non-Profit plan at $1.50 per door — the non-profit rate (no 501(c)(3) paperwork required). If you're a rental operator or a management company, you're on Pro at $2.50 per door. Categories tell you which modules fit; the plan only sets the rate.
- Why do associations pay less?
- An HOA is a non-profit — and that's enough to qualify for the Non-Profit plan, even though most HOAs aren't 501(c)(3)s. We're glad to give non-profits a better rate, so associations pay $1.50 per door instead of the standard Pro rate. It's the same full product — a discount on the price, not a cut to what you get. (The one Pro-only feature is white-label; an association that wants it can choose Pro.)
- What happens at 200 doors?
- On the Pro plan, once you're running 200 doors or more, the rate steps down from $2.50 to $2.00 per door. Growing your book lowers your per-door rate; it never raises it.
- Is white-label really included?
- Yes — white-label and a custom domain come with every Pro plan. The app wears your company's name and lives on your own domain, so owners and residents see your brand, not ours. It isn't a top-tier add-on.
- Is there a free trial?
- Yes. You start a free trial yourself, no sales call, and have your first tickets, dues or rent, and announcements moving the same afternoon.
- Am I locked into a contract?
- Pricing is month-to-month by default. If you want help moving off an old system, our white-glove migration can include an annual term — but that's an option we offer, not something you're put into to get started. More on moving over on switching to Arbor Lane.
- Can I switch plans or change modules later?
- Yes. You can turn modules on and off as your needs change, and the price tracks your doors — it doesn't jump because you turned something on.
Start with the busywork. Keep the people.
Per-door pricing, month-to-month by default, the whole product on either plan — and no sales call between you and starting. Whether you run a few units, a growing portfolio, or a board doing this on nights and weekends, you can start the trial yourself, today, and have your first tickets, dues or rent, and announcements moving by the end of the afternoon.
Rather talk it through first? There's a human on the other end
Month-to-month by default. No sales call to get started.
Less time on the busywork. More on the people.