§Maintenance tickets

Tickets, triaged on arrival.

A resident reports a leak at 11 p.m. By morning the category, the priority, and a vendor are already on the ticket — with one sentence of reasoning from Arbor Lane AI.

How it works

  1. A resident reports a problem from the app — a photo and a sentence.

  2. Arbor Lane AI triages it: category, priority, and a suggested vendor.

  3. The operator assigns it to a tech, who updates status and adds photos from the field.

Who it's for

HOA boards fielding resident requests, self-managed communities without a back office, and property managers routing work to techs across communities.

What it doesn't do (yet)

Tech ticket updates need a connection — the app is honest about offline state rather than failing silently. Queued offline writes are on the list, not in your hands today.

Triaged before you wake up.